Privacy Policy

1. Information We Collect

We may collect information that you provide directly, including your name, email address, login details, support requests, and account preferences.

We may also collect service-related data such as device details, app version, operating system, usage activity, watch history, push notification token, IP address, and diagnostic information.

2. How We Use Information

DramaPlex uses collected information to:

• provide and improve the DramaPlex website, app, and streaming services
• authenticate users and maintain account access
• support playback features, watch history, rewards, and personalization
• send important updates, reminders, and service notifications
• analyze performance, resolve technical issues, and prevent abuse

3. Notifications and Communications

If you allow notifications, we may send transactional, engagement, or promotional notifications related to app activity, new content, reminders, offers, or account-related updates. You can manage notification preferences from your device settings or supported in-app settings.

4. Advertising and Analytics

DramaPlex may use analytics tools, advertising services, and attribution systems to understand usage trends, improve performance, and support monetization. These services may collect identifiers and event data in accordance with their own privacy practices.

5. Data Sharing

We do not sell personal information in the ordinary course of business. We may share information with service providers, infrastructure partners, analytics vendors, payment providers, authentication providers, and legal authorities where required to operate the service or comply with law.

6. Data Retention

We retain information for as long as needed to operate the service, maintain records, resolve disputes, comply with legal obligations, and enforce our agreements. Retention periods may vary depending on the type of data.

7. Security

We use reasonable technical and organizational measures to protect user information. However, no internet-based system can be guaranteed to be completely secure, and users should also take steps to protect their own accounts and devices.

8. Children’s Privacy

DramaPlex is not intended for children under the age required by applicable law without appropriate parental or guardian involvement. If you believe a child has provided personal information improperly, please contact us so we can review and take appropriate action.

9. Your Choices

Depending on your location, you may have rights related to access, correction, deletion, or restriction of your information. You may also be able to update certain information directly through your account settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we may update the date above and provide additional notice where appropriate.

11. Contact

For privacy-related questions, contact DramaPlex at info.dramaplex@dramaplex.net.